When you enter most theme parks these days, you are greeted by a parade of shops that will entice you to spend more money at the end of the day when you leave the park. So it's no surprise that Alton Towers is no different and as the name of this area that have a whole parade of shops.
As well as providing a place to buy some gifts, Towers Street is also the location of Guest Services, a couple of restaurants and the first entrance you will find to board the Skyride. From here the Skyride will take you to Forbidden Valley and then over the valley to UG Land.